Inbox
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{{ m.text }}
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{{ m.text }}
{{ m.time }}
AI AGENT
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{{ m.time }}
AI suggests
Customer details
AUTO-SYNCED BY AI
{{ aInitials }}
{{ aName }}
{{ panel.phone }}
Opted in ✓
Email
City
Stage
Owner
Lead score{{ panel.score }}/100
Tags
AI insightsupdated {{ panel.updated }}
Intent: {{ panel.intent }}
Sentiment:{{ panel.sentiment }}
{{ panel.summary }}
Orders
{{ o.id }}
{{ o.items }}
{{ o.amt }}
{{ o.status }}No orders yet
Notes
Activity
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Customers
248 total
CustomerPhoneTagsStageLast activeChat valueHandler
{{ r.initials }}{{ r.name }}
{{ r.phone }}
{{ r.tag }}
{{ r.stage }}
{{ r.last }}
{{ r.val }}
{{ r.mode }}
Pipeline
Rs 54,800 open · 6 deals · updated live from chats
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{{ d.n }}
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{{ d.v }}{{ d.tag }}{{ d.days }}
AI & Automation
AI Autopilot
{{ apLabel }}
Answers every new message in seconds through the Meta Cloud API, using your catalog, price list and policies. Hands over to your team when a rule triggers.
74%
resolved by AI
12s
avg first reply
128
chats today
Reply behaviour
Tone
LanguagesEnglishසිංහලதமிழ்
Active hours24 / 7 · team hours 9:00–21:00
Knowledge sources+ Add source
Rules+ New rule
{{ ru.trig }}→ {{ ru.act }}
Hand over to a human when
• The customer asks for a person
• Sentiment turns negative on an open order
• Deal value goes above Rs 25,000
• AI confidence drops below 80%
Analytics
Last 7 days{{ kp.l }}
{{ kp.v }}{{ kp.d }}
Conversations per day
{{ bar.v }}
{{ bar.d }}
Resolved by
74%BY AI
AI Autopilot · 74%
Team · 26%
Top intents detected by AI
{{ it.n }}
{{ it.p }}%
Settings
WhatsApp Business Platform
Connected · Cloud API
Meta Cloud API · webhook receiving messages in real time
Workspace businessAura Clothing (Pvt) Ltd
Number+94 76 900 1122QUALITY: HIGH
WABA ID104 552 918 660 412
Webhookapi.chatflow.lk/webhook✓ VERIFIED
Access tokenEAAG••••••••9xKzRotate
Team+ Invite
{{ tm.i }}
{{ tm.n }}{{ tm.r }}
{{ tm.s }}
Away message
We are away right now — our AI assistant will help you instantly, and the team follows up from 9:00 AM.
Meta Cloud API
PD